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The strength of the Group - Our business

The Intesa Sanpaolo Group is one of the top banking groups in Europe with a significant ESG commitment, including on climate, and a world-class position in Social Impact

Around 21.5 million customers and 3,914 branches in Italy and abroad

We serve around 14 million customers in Italy with a network of around 3,000 branches throughout the country. We also have a strategic international footprint with over 900 branches serving 7.5 million customers - including those of our subsidiary commercial banks - in 12 countries in Central and Eastern Europe, the Middle East and North Africa and an international network of specialists in support of corporate customers across 24 countries, particularly in the Middle East and North Africa, and regions where Italian companies are most active.

The Intesa Sanpaolo Group has 91,825 employees

- 69,095 in Italy
- 22,730 abroad

Our business

Our organisational structure includes six divisions operating in Italy and abroad

Banca dei Territori

Focus on the market and centrality of the territory for stronger relations with individuals, SMEs and non-profit entities

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IMI Corporate & Investment Banking

A global partner supporting corporates, financial institutions and public administration in Italy and in 24 countries

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International Banks

Includes the commercial banking subsidiaries with a strategic presence in Central Eastern Europe, the Middle East and North Africa

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Private Banking

Serves the customer segment consisting of Private clients and High Net Worth Individuals with tailored products and services

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Asset Management

Asset management solutions targeted at the Group’s customers, commercial networks outside the Group, and institutional clientele

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Insurance

Insurance and pension products tailored for the Group’s clients

Breakdown of Operating Income by business area* as at 31 March 2025


Banca dei Territori Division**
(46%)
International Banks Division
(12%)
IMI Corporate & Investment Banking Division
(19%)
Private Banking Division
(13%)
Asset Management Division
(4%)
Insurance Division
(7%)
46%
12%
19%
13%
4%
7%

Focus on the International Banks Division

Including the commercial banking subsidiaries with 7.5 million customers and 903 branches in 12 countries

Country Bank Employees Branches Customers
Albania Intesa Sanpaolo Bank Albania 718 34 257,000
Bosnia and Herzegovina Intesa Sanpaolo Banka Bosna i Hercegovina 598 43 147,000
Croatia Privredna Banka Zagreb 3,576 135 1,406,000
Egypt Bank of Alexandria 4,073 176 2,049,000
Hungary CIB Bank 2,367 58
455,000
Moldova Eximbank 358 17 53,000
Romania

Intesa Sanpaolo Bank Romania

First Bank

613

858

34

40

52,000

136,000

Serbia Banca Intesa Beograd 3,038 134 1,344,000
Slovakia and Czech Republic VUB Banka 3,577 153 1,363,000
Slovenia Intesa Sanpaolo Bank 720 40 175,000
Ukraine Pravex Bank  589 39 71,000
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