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The strength of the Group - Our business

The Intesa Sanpaolo Group is one of the top banking groups in Europe with a significant ESG commitment, including on climate, and a world-class position in Social Impact

~21.5 million customers and 3,771 branches in Italy and abroad

We serve ~13.9 million customers in Italy with a network of more than 2,800 branches throughout the country. We also have a strategic international footprint with over 900 branches serving ~7.6 million customers - including those of our subsidiary commercial banks - in 12 countries in Central and Eastern Europe, the Middle East and North Africa and an international network of specialists in support of corporate customers across 25 countries, particularly in the Middle East and North Africa, and regions where Italian companies are most active.

imprese
~13.9 million customers in Italy
Stabile
~7.6 million customers abroad
2,828 branches in Italy
943 branches abroad

The Intesa Sanpaolo Group has 91,347 employees

- 69,072 in Italy
- 22,275 abroad
 

Our business

Our organisational structure includes six divisions operating in Italy and abroad

Banca dei Territori

Focus on the market and centrality of the territory for stronger relations with individuals, SMEs and non-profit entities

IMI Corporate & Investment Banking

A global partner supporting corporates, financial institutions and public administration in Italy and in 24 countries

International Banks

Includes the commercial banking subsidiaries with a strategic presence in Central Eastern Europe, the Middle East and North Africa

Private Banking

Serves the customer segment consisting of Private clients and High Net Worth Individuals with tailored products and services

Asset Management

Asset management solutions targeted at the Group’s customers, commercial networks outside the Group, and institutional clientele

Insurance

Insurance and pension products tailored for the Group’s clients

Breakdown of Operating Income by business area* as at 30 June 2025


Banca dei Territori Division**
(46%)
International Banks Division
(12%)
IMI Corporate & Investment Banking Division
(19%)
Private Banking Division
(13%)
Asset Management Division
(4%)
Insurance Division
(7%)

Focus on the International Banks Division

Including the commercial banking subsidiaries with 7.5 million customers and 902 branches in 12 countries

Country Bank Employees Branches Customers
Albania Intesa Sanpaolo Bank Albania 694 34 252,000
Bosnia and Herzegovina Intesa Sanpaolo Banka Bosna i Hercegovina 592 43 146,000
Croatia Privredna Banka Zagreb 3,479 134 1,408,000
Egypt Bank of Alexandria 4,084 176 2,095,000
Hungary CIB Bank 2,347 58
455,000
Moldova Eximbank 355 17 51,000
Romania

Intesa Sanpaolo Bank Romania

First Bank

598

793

34

40

52,000

126,000

Serbia Banca Intesa Beograd 2,993 134 1,351,000
Slovakia and Czech Republic VUB Banka 3,534 153 1,355,000
Slovenia Intesa Sanpaolo Bank 708 40 175,000
Ukraine Pravex Bank  565 39 70,000
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