The strength of the Group - Our business
The Intesa Sanpaolo Group is one of the top banking groups in Europe with a significant ESG commitment, a world-class position in Social Impact and strong focus on climate
Around 21.4 million customers and 3,925 branches in Italy and abroad
We serve 13.9 million customers in Italy with a network of around 3,000 branches throughout the country. We also have a strategic international footprint with over 900 branches serving 7.5 million customers - including those of our subsidiary commercial banks - in 12 countries in Central and Eastern Europe, the Middle East and North Africa and an international network of specialists in support of corporate customers across 25 countries, particularly in the Middle East and North Africa, and regions where Italian companies are most active.
Figures as at 31 December 2024
The Intesa Sanpaolo Group has 94,736 employees
- 71,320 in Italy
- 23,416 abroad
Figures as at 31 December 2024
Our business
Our organisational structure includes six divisions operating in Italy and abroad
Banca dei Territori
Focus on the market and centrality of the territory for stronger relations with individuals, SMEs and non-profit entities
IMI Corporate & Investment Banking
A global partner supporting corporates, financial institutions and public administration in Italy and in 24 countries
International Banks
Includes the commercial banking subsidiaries with a strategic presence in Central Eastern Europe, the Middle East and North Africa
Private Banking
Serves the customer segment consisting of Private clients and High Net Worth Individuals with tailored products and services
Asset Management
Asset management solutions targeted at the Group’s customers, commercial networks outside the Group, and institutional clientele
Insurance
Insurance and pension products tailored for the Group’s clients
Breakdown of Operating Income by business area* as at 31 December 2024
(*) Excluding the Corporate Centre
(**) Domestic Commercial Banking
Figures may not add up exactly due to rounding differences
Focus on the International Banks Division
Including the commercial banking subsidiaries with 7.4 million customers and 907 branches in 12 countries
| Country | Bank | Employees | Branches | Customers |
| Albania | Intesa Sanpaolo Bank Albania | 740 | 35 | 254,000 |
| Bosnia and Herzegovina | Intesa Sanpaolo Banka Bosna i Hercegovina | 612 | 43 | 147,000 |
| Croatia | Privredna Banka Zagreb | 3,642 | 138 | 1,413,000 |
| Egypt | Bank of Alexandria | 4,400 | 174 | 2,001,000 |
| Hungary | CIB Bank | 2,387 | 59 |
456,000 |
| Moldova | Eximbank | 363 | 17 | 53,000 |
| Romania | Intesa Sanpaolo Bank Romania First Bank |
618 905 |
34 40 |
52,000 140,000 |
| Serbia | Banca Intesa Beograd | 3,096 | 134 | 1,344,000 |
| Slovakia and Czech Republic | VUB Banka | 3,637 | 154 | 1,316,000 |
| Slovenia | Intesa Sanpaolo Bank | 720 | 40 | 174,000 |
| Ukraine | Pravex Bank | 612 | 39 | 72,000 |
Figures as at 31 December 2024
