Commitment to people: data

Figures for Italian banking sector are as follows: open-ended contracts (98.0%), fixed-term contracts (0.7%) and apprenticeships (1.3%) (Source: Italian Banking Association - Staff Statistics Data Report).

Figures for Italian banking sector are as follows: executives (2.5%), middle managers (42.8%) and professional areas (54.7%) (Source: Italian Banking Association - Staff Statistics Data Report).

Figures for Italian banking sector are as follows: average age of employees (48.7), men (49.6), women (47.9), executives (53.8), middle managers (51.5) and professional areas (46.3) (Source: Italian Banking Association - Staff Statistics Data Report).

* The calculation was carried out according to the following formula: (hourly men annual gross salary - hourly women annual gross salary)/hourly men annual gross salary.

** In view of the Pay Transparency European Directive transposition, in 2024 ISP has started a journey to assess the internal equity with a specific focus on gender aiming to foster the strategic approach to pay equity. ISP has conducted a first pilot aimed to identify the adjusted gender pay gap (calculated on the annual gross salary and leveraging on pay analytics tool) for c.a. 14,000 employees (employees of the Parent Company working in the Governance Areas perimeter) taking in consideration different drivers such as Roles, Experience and Performance. The result of this pilot is that the adjusted Pay gap for this perimeter is equal to 1.1% compared to an unadjusted Pay Gap of 13.3%

*** The calculation was carried out according to the following formula: (hourly men base salary - hourly women base salary)/hourly men base salary. Base salary is the sum of annual gross salary and allowances.

****The calculation was carried out according to the following formula: (hourly men total remuneration - hourly women total remuneration)/hourly men total remuneration. Total remuneration is the sum of base salary, bonuses, benefits and any other variable components of remuneration.

* The figures are shown on the basis of a recalculation that takes into account training effectiveness parameters, resulting in increased value for hours of learning provided remotely. The figures do not include the hours of training provided to employees that left during the year.

* Hours defined as the duration of the teaching units used.

* The figures are shown on the basis of a recalculation that takes into account training effectiveness parameters, resulting in increased value for hours of learning provided remotely. The figures do not include the hours of training provided to employees that left during the year.

* No climate surveys were conducted in 2022 and 2024

The industry National Collective Bargaining Agreement covers all employees in Italy and 55.9% of employees abroad. With reference to employees not covered by collective bargaining agreements, it should be noted that in most of the countries where the Group operates, employment contracts are governed by local labour laws. In some cases, employees not covered by collective bargaining agreements are subject to the same conditions that apply to employees covered by the agreements; in other cases (for example, employees with senior management contracts) the contractual conditions are defined on an individual basis.

* Data were recalculated on the basis of the Full Time Equivalents - FTEs.

** The percentage of employees in Italy covered by the collective bargaining agreement for the credit sector that are members of a trade union is 75.7%.

Loans granted to all personnel with an open-ended contract, with the exception of loans at special rates granted to staff with apprenticeships.

* Injury rate = (total number of injuries in the year / total hours worked) x 1,000,000. For better comprehension, this indicator was calculated using a multiplication factor equal to 1,000,000 (hours worked). The rate differ from data reported in the Group’s Consolidated Sustainability Statement because of a different methodology in the calculation of total hours worked.

** Rate of working days lost (or severity index) = (number of days lost / total number of working hours) x 1,000. For better comprehension, this indicator was calculated using a multiplication factor equal to 1,000 (hours worked). Working days lost include injuries requiring first aid.

*Rate of injuries at work = (total number of injuries at work in the year / total hours worked) x 1,000,000. 2024 data are calculated using a different methodology for estimating hours worked during the year and thus are not comparable with previous years.

** Rate of injuries on the way to/from work = (total number of injuries on the way to/from work in the year / total hours worked) x 1,000,000. 2024 data are calculated using a different methodology for estimating hours worked during the year and thus are not comparable with previous years.

* Hours defined as the duration of the teaching units used.